CAREERS AT M. STEINERT & SONS

Brand Ambassador – M. Steinert & Sons

Location: Newton, MA (with regional business development in New England)

About M. Steinert & Sons

Steinert & Sons is the world’s oldest Steinway & Sons piano dealer and the exclusive authorized representative for New England. For over 160 years, we have provided world-class pianos to luxury buyers, professional musicians, educators, institutional clients, and performing arts venues. As we continue to grow, we are seeking a Brand Ambassador with a passion for luxury, music, and business development to expand our market presence and build relationships with high-end clientele.

Role Overview

The Brand Ambassador will be responsible for driving new business opportunities and cultivating long-term relationships with clients in the luxury market, music community, and educational institutions. This role goes beyond traditional showroom sales—it requires a proactive approach to lead generation, networking, and business development to identify new prospects and engage influential buyers.

The ideal candidate is a proven sales professional with experience in luxury retail or consultative sales and a talent for developing relationships. While piano-playing ability is not required, it is highly preferred.  The ability to communicate effectively with musicians is essential. A strong musical and tonal understanding is critically important.

Key Responsibilities

• Achieve personal sales goals while supporting the business in meeting revenue objectives.
• Develop and implement business development strategies to engage with high-net-worth individuals, music professionals, and institutions.
• Cultivate relationships with music educators, performance venues, and arts organizations to generate new leads.
• Identify and pursue strategic partnerships to drive showroom traffic and expand brand presence.
• Organize and participate in events, networking opportunities, and community outreach programs to attract new clientele.
• Work closely with marketing and sales teams to align lead generation efforts with digital and outbound campaigns.
• Utilize CRM tools to track client interactions, manage leads, and optimize business development strategies.

Qualifications & Experience

• Bachelor’s degree required.
• Proven experience in business development, sales, or luxury retail, with a demonstrated ability to generate leads and close deals.
• Passion for music and the arts—a background in piano or music is highly preferred.
• Strong networking skills with experience building relationships with high-net-worth individuals and industry influencers.
• Excellent communication, planning, and organizational skills.
• Ability to work independently and take initiative in identifying new opportunities.
• Experience using CRM software (HubSpot preferred) for lead tracking and client management.

Why Join M. Steinert & Sons?

• Represent a world-class luxury brand with a distinguished reputation in the piano industry.
• Play a key role in expanding our business and cultivating relationships with high-end buyers and music professionals.
• Enjoy a dynamic, music-focused environment with opportunities for creativity and growth.
• Engage with elite clientele, institutions, and arts organizations in New England’s thriving music community.

How to Apply

Please send your resume and a brief cover letter outlining your relevant experience to Jobs@msteinert.com

Marketing Coordinator – Piano Retail

Location: Remote (Boston Area)

About Us

Steinert & Sons is New England’s Premier Piano Merchant, the world’s oldest Steinway piano dealer, and the exclusive authorized representative for Steinway & Sons in New England. A family owned and operated business with a deep legacy of excellence, we serve discerning musicians, educators, and luxury buyers who seek the finest pianos in the world. As we continue to grow in Boston and look to expand throughout New England, we are seeking a strategic and data-driven marketing professional with a passion for pianos, music, and the luxury market.

Role Overview

The Marketing Coordinator (full-time or contract consultant) will play a crucial role in driving new customer acquisition and engagement strategies for our retail piano business. Working collaboratively with a Marketing Associate, In-house Videographer, Sales Manager, and the President, this position will focus on lead generation, digital marketing, and paid media strategy, ensuring that our brand reaches and resonates with high-end buyers, music professionals, and institutions throughout the region.

Key Responsibilities

• Develop and execute targeted lead acquisition strategies to attract luxury buyers, professional musicians, and institutions in the region.
• Craft and implement email and social media marketing campaigns to re-engage and nurture existing leads.
• Oversee the paid media strategy, working with external vendors to optimize campaigns for ROI.
• Utilize HubSpot CRM to analyze marketing performance, interpret data, and make informed marketing decisions.
• Identify and leverage luxury marketing opportunities to enhance brand visibility in Boston and other key New England markets.

Qualifications & Experience

• 5+ years of marketing experience, with a strong focus on digital and inbound marketing.
• Expertise in HubSpot CRM, with the ability to analyze data and optimize campaigns.
• Proficiency in leveraging A.I.-driven marketing tools for data analysis, customer segmentation, and campaign personalization to enhance engagement and ROI.
• Experience in luxury marketing, targeting high-net-worth individuals and targeted clientele.
• Passion for pianos, music, and music education—ideally with personal or professional experience in the field.
• Strong understanding of paid media, email marketing, inbound marketing, and social engagement strategies.
• Ability to collaborate with vendors and internal teams while maintaining a strategic approach.

While we prefer a full-time hire, we are open to experienced marketing consultants who can contribute on a contract basis.

Why Join Us?

• Represent a world-class brand with a distinguished reputation in the global piano market.
• Collaborate with a discerning clientele, including musicians, educators, and collectors.
• Join the marketing team of a historic company and promote a legendary, industry-leading product line.
• Engage in a dynamic, music-focused environment with opportunities for creativity and innovation.

How to Apply

Please send your resume and a brief cover letter outlining your relevant experience to jobs@msteinert.com  Full-time and contract candidates are encouraged to apply.  If applying as a consultant, please indicate your availability and relevant project-based experience.