May 2, 2025 •Brendan Murphy
Known for their unparalleled quality and iconic sound, Steinway pianos are the preferred choice of professionals and enthusiasts alike. However, owning such a masterpiece of an instrument comes with responsibility.
Proper maintenance and care are essential to preserving your Steinway’s sound quality, appearance, and value for generations to come. This guide will walk you through the essentials of maintaining and caring for your new Steinway piano so it remains a source of joy and inspiration for years.
Understanding Your Steinway Piano
Every Steinway piano is a work of art, and understanding its unique characteristics forms the foundation of proper care. Steinway offers a variety of models, including grand and upright pianos, each tailored for different needs and spaces. Familiarizing yourself with your piano’s model and features helps you appreciate its distinct qualities, such as the key size, finish type, and soundboard design.
What sets Steinway apart is the exceptional craftsmanship and high-quality materials they use in each piano’s construction. From the solid wood soundboard to the precision-engineered keys, each element is handcrafted to ensure excellence. Recognizing this exceptional level of craftsmanship naturally inspires the respect and care your piano deserves.
Regular Cleaning and Polishing
Regular cleaning is key to maintaining your Steinway’s elegant appearance and performance. Dust and dirt can accumulate quickly and dull the piano’s finish or potentially affect its moving parts. Cleaning dust incorrectly can also act as an abrasive, scratching the surface and finish.
To properly clean the exterior, use a soft, lint-free cloth to gently remove dust. Avoid using household cleaners, as they may damage the finish or leave streaks. For stubborn smudges, use a slightly damp microfiber cloth followed by a dry cloth to eliminate moisture. Never allow moisture to seep into the keybed or other components, as it can cause swelling and negatively impact playing.
Polish your Steinway sparingly to prevent product buildup over time. Use products specifically designed for pianos, preferably those recommended by Steinway. Apply the polish lightly, following the grain of the wood and the original polishing pattern, to preserve the natural beauty of the finish. Clean the piano’s keys with a lightly dampened cloth and dry them immediately to prevent moisture from seeping into the wood.
Humidity and Temperature Control
Steinway pianos, like all wooden instruments, are sensitive to environmental factors such as humidity and temperature. Wood expands and contracts with changes in humidity, which can lead to warping, cracks, and other structural damage. Maintaining a consistent humidity level of 45–55% humidity is more optimal than drifting up toward 70%.
Consider installing a quality humidifier or dehumidifier in the room where the piano is located to help regulate moisture levels. Alternatively, a climate control system specifically designed for pianos can offer added protection. Temperature fluctuations should also be avoided, as extreme heat or cold can affect the tuning and stability of the instrument. Keep the room between 68°F and 72°F for optimal conditions.
Protecting Your Piano From Damage
A Steinway piano can be just as much of a decorative piece as it is an impressive instrument. To preserve its beauty and value, take precautions against common hazards that might cause scratches, dents, or water damage to the cabinet and internal mechanisms.
Always keep food, drinks, and other liquids away from the piano to prevent such damage. Closing the lid is a great way to protect and hide the keys when not in use—just keep in mind that while it keeps the keyboard safe, it also means the piano won’t be ready to play at a moment’s notice.
The placement of your Steinway within your home is equally important. Choose a location away from direct sunlight, as UV rays can fade the finish over time. Avoid placing the piano near heating or cooling vents, fireplaces, or windows that may expose it to drafts or temperature changes. A stable, level floor will help preserve the piano’s structural stability and optimal sound production.
Tuning and Maintenance
Regular tuning and maintenance are key steps to keeping your Steinway piano in peak condition. Acoustic pianos naturally fall out of tune over time due to seasonal humidity shifts, temperature changes, and regular playing. Steinway professionals recommend having your Steinway tuned by a professional at least twice a year, although more frequent tuning may be required for pianos in heavy use or in fluctuating environments. New pianos may also require more frequent tuning while they take time to adapt to their new environment’s conditions.
Finding a qualified piano technician is crucial for proper maintenance. Look for technicians certified by organizations like the Piano Technicians Guild (PTG) or those endorsed or trained by Steinway. These experts can handle tuning, regulate the action, and identify potential issues before they become serious problems. Annual inspections by a skilled technician prolong the life of your piano and ensure it continues to perform at its best.
Regular inspections catch small issues before they become serious problems. While new pianos won’t have as many maintenance needs as used models, if your keys, strings, or any other parts need attention, a professional can help direct you to the proper fixes. When maintenance needs arise, don’t wait—delaying maintenance causes issues to worsen or impacts other parts.
Where To Find New Pianos and Maintenance Support
When you’re looking for new Steinway pianos for sale or need additional maintenance support, Steinway-authorized dealers and service centers like M. Steinert & Sons are your best resources. Our locations offer a wide selection of new and pre-owned Steinway pianos, as well as service requests for existing pianos.
Additionally, Steinway’s official website provides valuable resources for piano owners, including care guides and maintenance tips. You can also browse our wide range of piano resources here at M. Steinert & Sons. By relying on Steinway’s trusted dealers like us, you can ensure your piano receives the care and attention it deserves.
Keep Your Piano Playing Smoothly for Generations
Proper care and maintenance of your Steinway piano is the key to preserving its beauty, tone, and value. By following these care and maintenance tips, you can ensure your piano remains a treasured part of your life. Every note it produces will be a testament to its extraordinary craftsmanship and your commitment to its care.
If you’re ready to explore additional resources or need expert guidance, consider reaching out to your local Steinway dealer at M. Steinert & Sons. We can assist you with maintenance services, technical support, or expanding your collection. A Steinway piano is more than an instrument; it’s an investment in artistry and a legacy that lasts a lifetime.